Chesapeake Hospitality

  • Houseperson

    Location : Name The Whitehall Houston
    Requisition ID
    2019-1256
    # of Openings
    1
    Department
    Rooms
    Brand
    Independent Hotels
  • Hotel Image

    Overview

    A beloved fixture of downtown Houston for nearly a half-century, The Whitehall remains the city's premier choice for business and leisure travel. A meticulous refresh of guest rooms, public areas, and restaurants completed in 2016 infuses our mid-century landmark with modern style, while remaining true to our rich history and enduring commitment to delighting guests with warm Southern hospitality. If a fast-paced, high energy environment with opportunity for development and advancement is something you desire, we encourage you to apply!

    Position Summary

    As a Houseperson, you are responsible for cleaning and polishing the restrooms, hallways, stairwells, foyers and elevators in the hotel's continuing effort to deliver outstanding guest service and financial profitability. 

    Responsibilities

    Thoroughly clean restrooms, hallways, stairwells, foyers and elevators which includes vacuuming, dusting, polishing, straightening furniture and decor, cleaning/sanitizing surfaces and waste removal.

    • Empty room attendant carts of soiled linen and trash from guest rooms.
    • Clean and remove spots from corridor walls and doors.
    • Polish and clean mirrors, room numbers on guest room doors, and elevator doors.
    • Obtain amenities and supplies for room attendants.
    • Turn mattresses and move furniture as assigned by supervisor.
    • Respond to guest questions and provide guest assistance, directions, and information as requested.
    •  Provide instruction/guidance for guest and employee safety in fire or other emergency situations.
    • Support the department in any area that will maintain the building and guest service to hotel standards.
    • Assist shampooers with the relocation of furniture. • Report all suspicious persons or activities, hazardous conditions, etc. to the Safety/Security department.
    • Must be ready to step in and support coworkers and team as needed to ensure efficient operation.
    • Performs special assignments and projects as requested. • Attend meetings/training as required by management. 

    Qualifications

    Ability to attend to guests, associates and management in an attentive, friendly, courteous and service oriented manner which requires strong customer service as well as written and oral communication skills.

    Benefits

    The position offers health, dental, vision, life insurance, 401k, voluntary long & short term disability, paid time off, professional development and opportunities for career advancement

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