Chesapeake Hospitality

  • Van Driver

    Location : Name Marriott Detroit Metro Airport
    Requisition ID
    2019-1268
    # of Openings
    1
    Department
    Rooms
  • Hotel Image

    Marriott Logo

    Overview

    The Detroit Metro Airport Marriott strives to obtain amazing associates to join our fun, professional and team-based atmosphere.  A tour 249 room airport property, associates are constantly on the move assisting guest and fellow co-workers.  If a fast-paced, high energy environment with opportunity for development and advancement is something you desire, we encourage you to apply!      Shuttle services include destinations within a 3-mile radius, including Detroit Metropolitan Wayne County Airport (DTW). 

    Position Summary

    The Van/Shuttle Driver is responsible for safely driving guests to and from their destination or hotel in the continuing effort to deliver outstanding guest service and financial profitability.

    Responsibilities

    • Provide guests with exceptional customer service.

    • Assist guests with loading and unloading luggage and packages.

    • Organize and store luggage, as needed, according to guidelines.

    • Assist in the refueling, maintenance, appearance and functionality of vehicle/equipment.

    • Respond to guest questions and provide guest assistance, directions, and information as requested.

    • Assist guests in arranging transportation including hailing taxicabs, bus service when necessary.

    • Maintain the cleanliness of the welcome area between housekeeping runs, as needed.

    • Report lost and found items per hotel policies.

    • Report all suspicious persons or activities, hazardous conditions, etc. to the Safety/Security department.

    • Provide instruction/guidance for guest and employee safety in fire or other emergency situations.

    • Support the department in any area that will improve guest service.

    • If applicable, assist valet and bell departments as needed.

    • Ensure that management/leadership team is kept fully aware of any relevant feedback from guests and/or other departments.

    • Report all suspicious persons or activities, hazardous conditions, etc. to the Safety/Security department.

    • Must be ready to step in and support coworkers and team as needed to ensure efficient operation.

    • Attend meetings/training as required by management.

    • Perform duties, special assignments and projects as requested by management.

    Qualifications

    • Ability to attend to guests, associates and management in an attentive, friendly, courteous and service oriented manner which requires strong customer service and communication skills.

    • Must be able to effectively communicate both verbally and written, with all level of employees and guests.

    • Must be able to speak, read, write and communicate in English to adequately perform the duties of the job.

    • Comply with hotel and brand standards and regulations to encourage safe and efficient hotel operations.

    • Outstanding organizational and time management skills.

    • Ability to multitask and prioritize daily workload.

    • Must be energetic and able to work in a fast-paced environment.

    • Must be able to show initiative, including anticipating guest or operational needs.

    • Ability to make decisions and follow established policies and procedures.

    • Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform/attire and nametag.

    • Comply with company, hotel and brand standards and regulations to encourage safe and efficient hotel operations.

    • Employee must be able to maintain standards of attendance and punctuality and must be able to work varying schedules that include evenings, weekends, holidays and extended hours as business dictates.

    • 8th grade education or equivalent experience required.
    • 6+ months of shuttle, taxi or limousine experience.
    •  Valid Driver's License required.
    • Must have a clean driving record.

    Benefits

    The position offers health, dental, vision and life insurance, 401k, voluntary LT & ST Disability, Paid Time Off, Professional Development and opportunities for career advancement.

    WE ARE LOOKING TO HIRE IMMEDIATELY! APPLY NOW!

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