The iconic Georgian Terrace is the undisputed Grand Dame of Atlanta, a 20th century Beaux-Arts beauty that’s deeply etched in the city’s heart, history, and Southern heritage. The epicenter of Midtown’s thriving arts and culture scene, the hotel is a landmark of modern luxury and sophisticated Southern hospitality, inviting guests to ease into the city’s warm and welcoming embrace.
The Guest Service Agent is responsible for providing the highest quality of service to guests in an attentive, courteous, and efficient manner, by making emotioanl connections with all guests.
In this position, you will have a direct impact on the overall experience of our hotel guests and be responsible for ensuring 100% satisfaction, throughout the arrival and departure experience.
Duties include, but are not limited to:
This is the ideal position for someone who has a passion for guest service, values problem resolution, and enjoys working in a fast paced, team oriented environment.
Other Job Requirements include, but are not limited to: