Chesapeake Hospitality

  • Banquet Captain

    Location : Name Marriott Detroit Metro Airport
    Requisition ID
    2019-1274
    # of Openings
    1
    Department
    Food
    Brand
    Marriott
  • Hotel Image

    Marriott Logo

    Overview

    The Detroit Metro Airport Marriott strives to obtain amazing associates to join our fun, professional and team-based atmosphere. 

    At this busy airport property associates are constantly on the move assisting guest and fellow co-workers. The hotel features 249 guest rooms, over 6,000 sq. feet of meeting and banquet space, North Restaurant & Lounge, pool and Fitness Center, and 24-Hour airport shuttle.

    If a fast-paced, high energy environment with opportunity for development and advancement is something you desire, we encourage you to apply! The hotel is managed by Chesapeake Hospitality, a growing and award winning hotel and restaurant Management currently manages 33 hotels and restaurants.

    Position Summary

    • Assist with the management of daily banquet functions to include, but not limited to, planning, organizing and executing breakfasts, coffee breaks, luncheons, dinners, cocktail receptions, galas, etc.
    • Assist with the supervision and coordination of banquet activities and employees; hire, train, develop, assess and empower staff to achieve the department's goals.
    • Oversee the set-up of function rooms to include, but not limited to, the placement of linens, silver, glassware and chinaware according to event specifications and a full inspection.
    • Communicate function specifications, procedures and changes with affected departments including, but not limited to, the Food and Beverage, Event Services, Property Operations, Audio Visual and Housekeeping.
    • Oversee the breakdown of the function room and ensure proper storage of equipment.
    • Ensure knowledge of menu and all food products.
    • Assist in the selection and development of event drink and food menus to ensure consistent quality.
    • Oversee food and beverage preparation and visually inspect all products sent from the kitchen to ensure quality and timeliness.
    • Ensure that the banquet operation is in compliance with company, brand, federal, state, and local laws/regulations for example, OSHA, Wage and Hour (tip reporting), Health, Sanitation, Alcohol Beverage Control, hotel and company policies.
    • Assist in the creation of staff schedules to ensure that demand is met and that restaurant is operating efficiently.
    • Ensure and train employees to maintain a safe and secure environment at all times.
    • Resolve guest's complaints and answer questions regarding menu items and beverages served and their contents and preparation.
    • Greet customers, take drink/food orders, create, and serve food and drinks as needed.
    • Complete and maintain up-to-date alcohol serving class, such as TIPS or other state approved classes.
    • Attend meetings/training as required by management.
    • Assist in Food & Beverage Outlets as needed.
    • Assist catering sales on all special menus and price structures

     

    Responsibilities

    • Ability to attend to guests, associates and management in an attentive, friendly, courteous and service oriented manner which requires strong customer service as well as written and oral communication skills.
    • Must be able to speak, read, write and communicate in English to adequately perform the duties of the job.
    • General knowledge of Food and Beverage etiquette service standards.
    • Strong leadership skills to rally and motivate staff.
    • Outstanding organizational and time management skills.
    • Knowledge of food and beverage principles and practices.
    • Must have extensive knowledge of Food and Beverage etiquette service standards.
    • Must be detail-oriented in reviewing final food products and general management of the operation.
    • Must be effective at listening to, understanding, and clarifying inquiries made guests, staff and corporate officers.
    • Ability to multitask, prioritize and delegate daily workload.
    • Must be energetic and able to work in a fast-paced environment.
    • Must be able to show initiative, including anticipating guest or operational needs.
    • Ability to make decisions based on independent judgment and established policies and procedures.
    • Must be able to work varying schedules that include evenings, weekends, holidays and extended hours as business dictates.
    • Perform other duties as requested by management.

     

    Benefits

    Full time positions offers health, dental, vision and life insurance, 401k, voluntary LT & ST Disability, Paid Time Off, Professional Development and opportunities for career advancement.

    WE ARE LOOKING TO HIRE IMMEDIATELY! APPLY NOW!

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