Chesapeake Hospitality

  • Room Attendant / Housekeeper

    Location : Name The Sheraton Detroit Airport
    Requisition ID
    2019-1275
    # of Openings
    1
    Department
    Rooms
  • Overview

    Chesapeake Hospitality, the new management company at the Sheraton Detroit Metro Airport Hotel is hiring a Housekeeping Room Attendant to join our team.  This beautiful, 11-story Sheraton Detroit Metro Airport Hotel is conveniently located within minutes of the Detroit Metro Airport and just 15 minutes from the revitalized downtown Detroit.  The hotel has 359 rooms, approximately 14,000 sq. feet of function space, a restaurant/lounge, indoor heated pool, a hot tub and a state-of-the-art Sheraton Fitness.

    Position Summary

    The Housekeeper/Room Attendant is responsible for cleaning guest rooms and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability

    Responsibilities

     Clean guest rooms as assigned, including, but not limited to, making beds, cleaning bathrooms, dusting and vacuuming.
     Change and replenish bed linens, towels and guest amenities.
     Perform deep cleaning tasks.
     Stock, maintain and transport housekeeping supply cart on a daily basis.
     Dispose of trash and recyclables.
     Respond to special guest requests in a timely, friendly and efficient manner.
     Perform guest turn down service, as needed.
     Respond to guest questions and provide guest assistance, directions, and information as requested.
     Report all maintenance deficiencies in guest rooms and corridors via work orders; use radio communication to report all emergencies.
     Report all suspicious persons or activities, hazardous conditions, etc. to the Safety/Security department.
     Maintain security of assigned key.
     Perform special assignments and projects as requested.

    Qualifications

    • Ability to attend to guests, associates and management in an attentive, friendly, courteous and service oriented manner which requires strong customer service as well as written and oral communication skills.

    • Must be able to speak, read, write and communicate in English to adequately perform the duties of the job.

    • Knowledge of basic sanitation requirements/controls and applications of relevant chemicals.

    • Knowledge of a corporate policies applicable to housekeeping, especially those relating to safety and security of guest and hotel property. • Outstanding organizational and time management skills. • Must be detail-oriented in cleaning rooms and public spaces.

    • Ability to multitask and prioritize daily workload.

    • Must be energetic and able to work in a fast-paced environment.

    • Must be able to show initiative, including anticipating guest or operational needs.

    Benefits

    We offer competitive wage rates and benefits.  Benefits include health, dental, vision, prescription & life insurance, 401k plan with company match, voluntary LT & ST Disability, Paid Time Off, and opportunities for career advancement in our growing company.

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