Chesapeake Hospitality

  • Coffee Kiosk Server

    Location : Name Marriott Detroit Metro Airport
    Requisition ID
    2019-1285
    # of Openings
    1
    Department
    Food
  • Overview

    The newly refreshed Detroit Metro Airport Marriott is looking for a Part Time Coffee Shop Attendant/Barista to join our team in our North Restaurant and Lounge. The Coffee Shop Attendant/Barista will be responsible for greeting and serving guests beverages and/or food in the hotels continuing effort to deliver outstanding guest service.

    This position reports to the Food & Beverage Manager and will be a Part Time position working the 6am - 11am shifts

    Position Summary

    Greet guests and respond to guest requests in a timely, friendly and efficient manner.• Brew, sell, promote and prepare beverages according to established recipes and standards.

    • Take guest beverage orders and accurately input orders in appropriate point-of-sale system.

    • Maintains cleanliness of work area/outlet.

    • Accurately total, process and collect payments from guests to include, but not limited to, using the point-of-sale system, handling money, processing credit and debit cards and making change.

    • Requisition, stock and rotate products.

    • Secure and store all beverages, food and other equipment items.

    • Deposit cash drops, secure and balance bank and sign out/in keys.

    • Provide directions to nearby areas.

    • Reports all tips received on a daily basis and records them on a tip declaration sheet.

    • Check food before serving it to guest to ascertain that appearance, temperature and portions are correct.

    • Ensure knowledge of menu and all food products and daily specials.

    • Uses guest's names whenever possible and learns guest preferences.

    • Attend meetings/training as required by management.

    QUALIFICATION STANDARDS

    General Requirements:

    • Ability to attend to guests, associates and management in an attentive, friendly, courteous and service oriented manner which requires strong customer service as well as written and oral communication skills.

    • Must be able to speak, read, write and communicate in English to adequately perform the duties of the job.

    • General knowledge of Food and Beverage etiquette service standards.

    • Outstanding organizational and time management skills.

    • Must be detail-oriented in reviewing final drink and food products.

    • Ability to multitask, prioritize and work with a team.

    • Must be energetic and able to work in a fast-paced environment.

    • Must be able to show initiative, including anticipating guest or operational needs.

    • Must be able to work varying schedules that include evenings, weekends, holidays and extended hours as business dictates.

    • Able to wear proper uniform in accordance with Chesapeake Hospitality policies and procedures.

    • Perform other duties as requested by management.

    Options

    Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
    Share on your newsfeed