Chesapeake Hospitality

  • Restaurant Supervisor

    Location : Name Holiday Inn Milwaukee Riverfront
    Requisition ID
    2019-1287
    # of Openings
    1
    Department
    Food
    Brand
    Holiday Inn
  • Hotel Image

    Holiday Inn Milwaukee Riverfront - VIew from Riverfront

    Overview

    The newly renovated Holiday Inn Milwaukee Riverfront is looking for an energetic, passionate Restaurant Supervisor for both the AM and PM shifts. Chesapeake Hospitality, is an award-winning hotel management company with a rich history and an established track record of successful operations for full-service and select-service hotels and an experienced management team that has operated virtually all of the leading hotel brands. Enjoy the employee travel benefits of working as a team member of IHG Hotels (great rates at more than 4800 hotels around the world) and make good money while you're at work with a great staff!

    Position Summary

    As a Restaurant Supervisor, you are responsible for overseeing restaurant, room service and other food and beverage operations while delivering exceptional customer service and maintaining a profitable operation.

    Responsibilities

    In this role, you will be expected to do the following:

    • Create, recommend and implement promotions, displays, buffet presentations and ideas to capture in house guests and a larger share of the local market.

    • Supervise and coordinate activities of restaurant employees; hire, train, develop, assess and empower staff to achieve the department's goals.

    • Create staff schedules to ensure that demand is met and that restaurant is operating efficiently.

    • Plan and direct food and beverage preparation and visually inspect all products sent from the kitchen and bar to ensure quality and timeliness.

    • Resolve guest's complaints and answer questions regarding menu items and beverages served and their contents and preparation.

    • Assist and approach all guests in a sincere, courteous and service-oriented manner, and whenever possible, go the extra mile to ensure total guest satisfaction.

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