Chesapeake Hospitality

  • Barista/Gift Shop Attendant

    Location : Name Hotel Ballast
    Requisition ID
    2019-1288
    # of Openings
    2
    Department
    Food
    Brand
    Independent Hotels
  • Overview

    ChesapeakeLogo_2015_transparentcolor

    Bringing modern Southern hospitality to life through the lens of Wilmington’s past and present, Hotel Ballast is a fresh take on a beloved riverfront gem. The city’s rich maritime history is felt throughout, balanced by new guest experiences. This hotel just completed a multi-million-dollar renovation and is managed by Chesapeake Hospitality, a growing and award-winning hotel and restaurant management company. Chesapeake Hospitality currently manages 40 hotels and restaurants.

     

    Position Summary

    We are seeking part-time Barista to serve our guests in our Buffalo Bayou outlet. The ideal candidate believes in showing up on time for work and following all sanitary and health-related protocols. This individual is required to be detailed oriented and work well individually and as a team.  Various shifts are available for this position including morning, mid-day, and evening.

    Responsibilities

    • Anticipates guests and coffee shop needs by constantly evaluating the direct environment of the coffee shop.
    • Assists guests with items for purchase from pantry/gift shop
    • Communicates information to manager so that the team can respond as necessary to create a positive experience.
    • Delivers exceptional guest service to all guests by acting with a guest comes first attitude and connecting with them. Discovers and responds to guest needs.
    • Follows operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift.
    • Maintains a clean and organized workspace so that co-workers can locate resources and product as needed.
    • Provides quality beverages, whole bean, and food products consistently for all guests by adhering to all recipe and presentation standards.
    • Follows health, safety and sanitation guidelines for all products.
    • Maintains regular and punctual attendance

    Qualifications

    • Must be able to communicate effectively with the guests, fellow employees and management.
    • Must be able to multi-task and display ability to recognize that the guests' interests and needs are always primary.
    • Must be able to exert well-paced ability to maneuver between functions occurring simultaneously.

    Benefits

    All positions at the Hotel Ballast have access to brand discounts at Hilton properties!

    A part-time position at the Hotel Ballast offers voluntary LT & ST disability, 401k, voluntary life insurance, professional development and opportunities for career advancement.

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