Chesapeake Hospitality

  • AM Restaurant Server

    Location : Name The Whitehall Houston
    Requisition ID
    2019-1528
    # of Openings
    1
    Department
    Food
    Brand
    Independent Hotels
    Position Type
    Regular Full-Time
    Location : Location
    US-TX-Houston
    Requisition Post Information* : External Company URL
    https://www.chesapeakehospitality.com
    Location : Address
    1700 Smith St
    Location : Postal Code
    77002
    Requisition Post Information* : Post End Date
    10/31/2019
    Location : Name Linked
    The Whitehall Houston
  • Hotel Image

    Overview

    A beloved fixture of downtown Houston for nearly a half-century, The Whitehall remains the city's premier choice for business and leisure travel. A meticulous refresh of guest rooms, public areas, and restaurants completed in 2016 infuses our mid-century landmark with modern style, while remaining true to our rich history and enduring commitment to delighting guests with warm Southern hospitality. If a fast-paced, high energy environment with opportunity for development and advancement is something you desire, we encourage you to apply!

    Position Summary

    As a Restaurant Server, you would be responsible for serving food and/or beverages to guests while providing exceptional customer service and ensuring the financial profitability of the hotel.

    Responsibilities

    • Respond to guest requests in a timely, friendly and efficient manner
    • Ensure knowledge of menu and restaurant promotions and specials
    • Take guest food and/or beverage orders and input orders in appropriate point-of-sale system
    • Check food before serving it to guest to ascertain that appearance, temperature and portions are correct.
    • Retrieve and deliver food and beverage orders in a timely manner
    • Ensure guest satisfaction throughout the meal service
    • Serve alcoholic/non-alcoholic beverages in accordance with federal, state, local and company regulations
    • Ensure serving station is well-stocked at all times
    • Complete all side work before, during, and after service including polishing/rolling silverware, stocking condiments and glasses, resetting dining room, sweeping and cleaning as directed by supervisor
    • Assist with room service duties as necessary
    • All other duties as requested by management

    Qualifications

    • Ability to attend to guests, associates and management in an attentive, friendly, courteous and service oriented manner
    which requires strong customer service as well as written and oral communication skills.
    • Must be able to speak, read, write and communicate in English to adequately perform the duties of the job.
    • Ability to multitask, prioritize and work with a team.
    • Must be energetic and able to work in a fast-paced environment.
    • Must be able to show initiative, including anticipating guest or operational needs.
    • Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform/attire and
    nametag.
    • Comply with company, hotel and brand standards and regulations to encourage safe and efficient hotel operations.
    • Employee must be able to maintain standards of attendance and punctuality and must be able to work varying schedules
    that include mornings, evenings, weekends, holidays and extended hours as business dictates.

    Benefits

    We offer competitive wages and benefits. Benefits include Health, Dental, Vision, Prescription & Life Insurance, 401k plan with company match, Voluntary LT & ST Disability, Critical Illness, Paid Time Off, Hotel Discounts and Opportunities for Career Advancement.

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