Chesapeake Hospitality

  • Host/Hostess

    Location : Name Desoto Savannah Hotel
    Requisition ID
    2019-1541
    # of Openings
    1
    Department
    Food
    Brand
    Independent Hotels
    Position Type
    Regular Full-Time
    Location : Location
    US-GA-Savannah
    Requisition Post Information* : External Company URL
    https://www.chesapeakehospitality.com
    Location : Address
    15 E Liberty
    Location : Postal Code
    31401
    Location : Name Linked
    Desoto Savannah Hotel
  • Hotel Image

    Overview

    Whether you’re sipping an early morning cafe au lait at Buffalo Bayou, savoring the fresh Southern flavors at 1540 Room, or gathering for drinks at Edgar’s Proof & Provision or the pool terrace, we think you’ll agree: The DeSoto ups the city’s culinary ante. Home to three new eateries that feel more like familiar favorites, The DeSoto further enhances Savannah’s street cred as one of the country’s hottest food cities.

    Position Summary

    The Host is responsible for welcoming guests and escorting them to their seats for dining in the hotel's continuing effort to deliver outstanding guest service and financial profitability.

    Responsibilities

    • Welcome guests and ascertain their dining needs.
    • Seat guests and manage the seating chart.
    • Receive incoming calls and provide information needed in polite and professional manner.
    • Take room service calls and orders and accurately communicate them to the kitchen.
    • Monitor restaurant activity to determine seating and dining flow.
    • Perform opening and closing duties, as needed.
    • Completes side work to include polishing/rolling silverware, stocking condiments and glasses, sweeping and cleaning as directed by supervisor. Practices “clean as you go” method, and sanitation standards.
    • Stock and clean host stand/podium.
    • Ensure knowledge of menu and all food products.
    • Uses guest’s names whenever possible and learns guest preferences.
    • Follow proper cashiering functions by completing/closing guest checks and submitting information into POS system.
    • Respond to guest inquiries and requests in a timely, friendly and efficient manner.
    • Assist fellow team members and other departments wherever necessary to maintain positive working relationships.
    • Perform duties, special assignments and projects as requested by management.

    Qualifications

    • Outstanding customer service skills and ability to attend to guests and associates in an attentive, friendly, courteous and service oriented manner.
    • Must be able to speak, read, write and communicate in English to adequately perform the duties of the job.
    • Ability to multitask and prioritize daily workload.
    • Outstanding organizational and time management skills.
    • Must be energetic and able to work in a fast-paced environment.
    • Must be detail-oriented and able to work both independently and with a team.
    • Must be able to show initiative, including anticipating guest or operational needs
    • Willing to work a flexible schedule to include nights, weekends and holidays as needed.
    • While performing the duties of this job, the employee is required to stand, walk, balance, reach, push, pull, lift, grasp, feel, talk, hear, see, smell, taste and perform repetitive motions that require manual dexterity during and throughout their shift.
    • This position requires the exertion of up to 25 pounds of force and lifting up to 25 pounds occasionally.
    • 6+ months of experience in a related position.

    Benefits

    • Medical, Dental & Vision plan options
    • Life Insurance
    • Short & Long Term Disability
    • 401(k)
    • Paid Time Off
    • Free employee meals
    • Discounts to other hotels within Chesapeake Hospitality

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