Chesapeake Hospitality

  • Houseperson

    Location : Name Hampton Inn Charleston Southridge
    Requisition ID
    2019-1543
    # of Openings
    1
    Department
    Rooms
    Position Type
    Regular Full-Time
    Location : Location
    US-WV-Charleston
    Requisition Post Information* : External Company URL
    https://www.chesapeakehospitality.com
    Location : Address
    1 Preferred Place
    Location : Postal Code
    25309
    Location : Name Linked
    Hampton Inn Charleston Southridge
  • Hotel Image

    Hampton Inn Logo

    Overview

    An amazing culture exists within our current Award winning Light House Hampton brand. This team provides that special "Hamptonality" to all of our guests, treating them like family while staying in our hotel. Located in the Southridge Shopping Center which includes a variety of restaurants and fabulous shops, this Hampton Inn is managed by Chesapeake Hospitality, a growing and award winning hotel & restaurant Management Company.

    Position Summary

    The Houseperson is responsible for cleaning and polishing the restrooms, hallways, stairwells, foyers and elevators in the hotel's
    continuing effort to deliver outstanding guest service and financial profitability.

    Responsibilities

    • Thoroughly clean restrooms, hallways, stairwells, foyers and elevators which includes vacuuming, dusting, polishing, straightening furniture and decor, cleaning/sanitizing surfaces and waste removal.
    • Empty room attendant carts of soiled linen and trash from guest rooms.
    • Clean and remove spots from corridor walls and doors.
    • Polish and clean mirrors, room numbers on guest room doors, and elevator doors.
    • Obtain amenities and supplies for room attendants.
    • Turn mattresses and move furniture as assigned by supervisor.
    • Respond to guest questions and provide guest assistance, directions, and information as requested.
    • Support the department in any area that will maintain the building and guest service to hotel standards.
    • Must have a valid Driver's License.

    Qualifications

    • An ability to attend to guests, associates and management needs in an attentive, friendly, courteous and service oriented manner.
    • Must have exceptional verbal and written communication skills to perform duties of the job.
    • Effective listener whom can interpret the information in order to clarify concerns of guests and fellow employees.
    • Maintain high standards of personal appearance and grooming.
    • Must have ability to multitask and prioritize deadlines.
    • Flexibility regarding working varying schedules that include evenings, weekends, holidays, and extended hours as business needs dictate.
    • Previous experience in hospitality industry is preferred while not necessarry.

    Benefits

    The position offers health, dental, vision, life insurance, 401k, voluntary long & short term disability, paid time off, professional development and opportunities for career advancement

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